Hiring, Firing and Everything in Between

Staff Mananagement

Dealing with staffing issues can be a massive burden on any Early Childhood or OSHC manager. We all have trouble hiring the right people and dealing with poor performers.

Imagine a team where everyone had a sense of purpose, expectations were clear, and your teaching team was solely focused on quality educational outcomes.

You CAN make this happen.  In just 6 hours you can learn how to manage staff like a pro.


  • Recruitment

Discover the simple step-by-step process to find and keep the best staff.

  • Behavioural Interviewing

Learn effective psychological strategies to uncover the candidates’ true traits.

  • Setting Expectation and Competency frameworks

Set clear expectations and maximise your effectiveness as a manager.

  • Managing probation periods 

Create effective tools to set new Educators on the course for success.

  • Appraisals and Performance Reviews

Uncover the true purpose of appraisals and learn how to keep your teaching team challenged.

  • Managing Poor Performance, and issuing warning letters 

Master the art of performance management and learn how to deal with tricky situations.

  • Terminating staff 

Learn how to smoothly manage staff out of the service and avoid ending up at Fair Work.

+ you’ll get heaps of free templates – interview questions, sample warning letters, performance review templates, sample employment contract and loads more! All examples, case studies and templates relate directly to Children’s Services! 

This workshop is specifically designed for Children Services, Nominated Supervisors, Certified Supervisors, Managers & Coordinators. Become a strong, kind and confident people manager!


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PDF Outline

Good at the beginning, but now they’re beginning to get slack!

Do your new staff’s performance decline as soon as they past probation? We’ll explore what questions to ask during recruitment to ensure you find a staff member right for your team.

Do 20% of your staff take up 80% of your time?

Do you have top performers who are also high maintenance?  Performance reviews are not just for poor performers. They are a great way to set goals and motivate staff. We learn how to link performance reviews to rewards to keep all staff on the straight and narrow.

Any Poor Performers?

All good things have to come to an end! Sometimes relationships need to end for the best of both parties. In this workshop we’ll walk through step by step how to terminate employment and manage staff transitioning out of the service.

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  • Full Day Workshop (Now on Facetoface with Zoom)
  • 150 Page Quick Reference Guide
  • E-Templates
  • Case Studies
  • Certificate


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Just wanted to say a big thank you for yesterday’s course. It has really helped me in the process of recruitment and made me think a lot about the way I approach performance management. This is the second training course I have been to of yours and they are so beneficial to my professional development so thanks!



Adrian Pattra is a professional educator with a Master of Education (Ed. Psychology) as well as a Bachelor of Adult Education (Human Resources).
Adrian works with some of Australia’s and the world’s most recognisable brands. He facilitates cultures of continuous learning by providing the tools to improve competency and learning frameworks
With over 15-years of experience, Adrian is a well-respected professional educator, both in the Early Childhood and Corporate sectors. Together with his family Adrian owns and operates a long day care centre in Sydney’s lower north shore.
He is a passionate and fun loving educator. The workshop draws on his experience as well as proven theoretical models and practical step-by-step strategies.