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June 11, 2024

3 Simple Questions to Make Difficult Conversations a Breeze

Sometimes, things don't go as planned—a poorly designed setup, a rushed closing routine, or a conflict between educators. These moments can be stressful and challenging, often leading to those dreaded, difficult conversations with an Educator. These… Continue Reading

May 19, 2024

SUPERHERO Educators. Which one are you?

At Farran Street Education, we don't just train Leaders and Educators, we unleash their inner superheroes. Imagine a world where every Educator is a hero with unique superpowers, ready to transform their team and environment. Meet Captain Delegator, Captain Motivator, Captain Resolution, and Captain Personality – our champions who show the path to greatness.  Dive into the world of these… Continue Reading

February 27, 2024

Case Study: Transforming Complaints into Meaningful Parent Engagement

 Resolving a complaint is not the end of the journey; rather, it marks the beginning of an opportunity for growth and improvement. When a complaint arises within a service, it serves as a catalyst for… Continue Reading

February 27, 2024

How to Minimize Complaints: 6 Key Strategies Every Service Should Embrace

Complaints are an inevitable part of managing a service, but they don't have to be a constant headache. By proactively implementing strategies to address common issues before they escalate, you can minimize complaints and foster… Continue Reading

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