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Case Study: Transforming Complaints into Meaningful Parent Engagement
Resolving a complaint is not the end of the journey; rather, it marks the beginning of an opportunity for growth and improvement. When a complaint arises within a service, it serves as a catalyst for… Continue Reading
How to Minimize Complaints: 6 Key Strategies Every Service Should Embrace
Complaints are an inevitable part of managing a service, but they don't have to be a constant headache. By proactively implementing strategies to address common issues before they escalate, you can minimize complaints and foster… Continue Reading
Using SQUADS for Collaborative Leadership and Teamwork
The introduction of EYLF 2.0 has placed a shining beacon on the realms of Collaborative Leadership and Teamwork. This new cornerstone principle of EYLF 2.0 is designed to weave a fabric of shared responsibility and… Continue Reading
4 Personality Styles Of Educators
Working in fast-paced teams can be challenging because each person has their own way of communicating and resolving conflict. There are 4 main personality styles of Educators, each one with their unique way of working.Understanding and respecting each other’s uniqueness will help create an environment where everyone feels safe and respected.There are four Educator working styles;AnalyticalDriverAmiableExpressiveWhich one are you?Complete the… Continue Reading
Between The Flags – Case Study
In early 2022, Tugulawa Early Education conducted its annual Professional Development Day, inviting Farran Street Education to facilitate the Between the Flags workshop.During this workshop, the staff engaged in discussions about the actions, attitudes, and values that Team Tugulawa deemed to be within the scope of "Between the Flags," as well as what lay beyond those boundaries. The goal was to… Continue Reading
Leaders Guide to Pit Stops
R U Ok Day serves as a powerful reminder to prioritise the wellbeing of those in our lives. It encourages us to be mindful of the mental health of others and underscores the importance of… Continue Reading
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